Horizon House is an Equal Opportunity Employer (M/F/Veteran/Disability/Sexual Orientation/Gender Identity).

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Benefits Specialist
Req Code:2018:2183-008
County:Philadelphia County, PA
FT/PT:Full Time
Location:2183-Phila. ICCM
Schedule:9 am - 5 pm / M - F
Job Description/Essential Functions:

Horizon House, is a nationally recognized provider of services to adults with support needs due to developmental disabilities, behavioral health issues, and substance abuse. Horizon House is Pennsylvania’s oldest psychiatric rehabilitation agency. Since 1952, we have been dedicated to helping people with mental illness, drug and alcohol addictions, developmental/intellectual disabilities, and homelessness to stabilize their lives and to help them live as independently as possible in the community. With over 100 locations throughout South and North Eastern Pennsylvania and the state of Delaware, Horizon House provides services to a diverse population focusing on individual strength and choice.

We are seeking qualified candidates for the Benefits Specialist position to work with our Intensive Care Case Management (ICCM) team in Philadelphia, PA. This position assists in managing the collective Representative Payee Account and or individual Representative Payee Accounts and provides training for fund custodians. The Benefits Specialist monitors and assists the fund custodian with financial planning and management. Monitoring the utilization of participant funds and ensuring compliance with all laws and government regulations from benefit issuing agencies in accordance with Horizon House policies and procedures, and providing financial planning and budgeting assistance to the participant as appropriate are other duties of this position. Some other responsibilities would include:

  • Oversee financial management needs of participants in the ICCM Program
  • Serve as liaison between the participant, benefit issuing agencies and the bank when necessary; function as an advocate on behalf of the participant.
  • Monitor the use of the participant’s funds to ensure that the needs of the participant are fully addressed. Issue corresponding payments, and maintain corresponding monthly ledgers.
  • Assist participants in developing budgeting skills, e.g., bill paying, accessing financial services, emergency loan services, etc.
  • Assist participants in developing savings plans; opening and using savings accounts.
  • Process and submit required forms and filings on a timely basis, to ensure that all participants receive the maximum benefits to which they are entitled. This could include DPA, MA, Food Stamps, SSI, SSDI, heat subsidies or transportation.
  • Document participant progress to maintain a permanent record of participant activity according to established methods and procedures.
  • Provide ongoing assessment, problem solving, side-by-side services, skill training, supervision e.g., prompts, assignment, monitoring, encouragement, and environmental adaptions to assist participants with activities of daily living.
  • Provide ongoing assessment of participants’ mental illness symptoms and participants’ responses to treatment plans to ensure immediate and appropriate interventions are provided in response to changes in mental status or behavior that put participants at risk. Provide ongoing assessment of participant’s mental illness symptoms and their responses to recovery to ensure that immediate and appropriate interventions are provided.
Job Qualifications:
  • Bachelor’s degree in human services, healthcare or a related field and 3 years of experience in the MH/Substance Abuse field or any combination of education or training that would provide the level of knowledge, skill and ability required to work with people who have mental health/intellectual disabilities and assist them with benefits and finances.
  • Must have knowledge of basic mathematics.
  • Proficiency communication and analytical skills; must be detail oriented. in verbal and written communication.
  • Must have knowledge of Microsoft Word, Excel, Access and Quicken preferred.
  • Ability to work independently and part of a focused team.
  • Possess a valid driver’s license with an acceptable driving record.



  • Required to disburse funds.
  • Frequent talking listening.
  • Requires the ability to lift, carry, hold, kneel, reach, stack, stoop and bend, which may include direct intervention with participants.
  • Possess manual dexterity and fine motor skills.
  • Local travel required, including transporting program participants.
  • Requires crisis intervention in emergency situations.
  • May be required to report to work during emergencies, including inclement weather.


Horizon House offers competitive compensation and a comprehensive benefits package including:


  • Medical & dental
  • Nine (9) paid holidays
  • Generous paid time off
  • Tuition reimbursement
  • Retirement savings plan
  • Voluntary tax sheltered annuity,
  • Transit benefit program
  • Opportunities for advancement and more!


To be considered an applicant for this position, complete the pre-employment application.


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