Horizon House is an Equal Opportunity Employer (M/F/Veteran/Disability/Sexual Orientation/Gender Identity).

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Billing & Collections Specialist
Req Code:2021:1310-004
County:Philadelphia County, PA
FT/PT:Full Time
Location:1310-Info. Syst & Tech. (
Schedule:M-F 9am to 5pm
Job Description/Essential Functions:

Horizon House, a non-profit organization, has been widely recognized for its services as a provider of community-based behavioral health, intellectual disabled and homeless services in Eastern Pennsylvania and the state of Delaware. Each year, Horizon House provides a continuum of services at over 100 sites to over 4,5000 adults with psychiatric or developmental disabilities, drug and alcohol addictions, and/or homelessness. A pioneer in the field of community-based rehabilitation, Horizon House is widely recognized for its innovative approach to the delivery of services in a community setting.  Currently, we are seeking a full time Billing & Collections Specialist to work in our Information Services and Technology Department.

Some duties include:

  • Responsible to maintain and resolve the day to day billing and cash collections issues; follow up on unpaid claims and file appeals when appropriate.
  • Process all checks, electronics payments and adjustments, in our EHR system.
  • Knowledge of medical billing for behavioral health systems.
  • Check eligibility and benefits verification.
  • Timely follow up on insurance claim denials, exceptions, or exclusion. Track past due balances and resolves discrepancies.  
  • Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing.
  • Verifies completeness and accuracy of all claims prior to submission.

Job Qualifications:

The successful candidate will have the following:

  • High School diploma or GED equivalent and at least 2 years of general office experience, preferably using computers; or any combination of experience, education or training that would provide the level of knowledge, skill and ability required.
  • A minimum of 3 years experience in a EHR collections specific role preferred.
  • An understanding of billing, collections and receivable procedures required.
  • Strong written and verbal communications skills required.
  • A strong attention to detail and the ability to complete job duties with a high degree of accuracy.
  • Excellent customer service skills required.  Must possess a high level of interpersonal skills including the ability to respond calmly and make rational decisions in stressful situations.
  • Ability and understanding of the use of a personal computer and appropriate software, including but not limited to: Excel, Word and Outlook.  Skilled in using ten key adding machines.
  • Flexibility in work schedule when required.
  • Must be able to work as part of a team with peers and leadership within the organization.
  • Strong problem solving skills.


  • Required sitting for long periods of time.
  • Light lifting and/or carrying, not to exceed 50 lbs.

Horizon House offers competitive compensations and a comprehensive benefit package including: medical & dental, (9) nine paid holidays, paid time off, tuition reimbursement, retirement savings plan, voluntary tax sheltered annuity, transit benefit program, opportunities for advancement and more.

To be considered an applicant for this position please complete the pre- employment application by going to www.hhinc.org/careers.

Horizon House is an Equal Opportunity Employer - M/F/Veterans/Disabilities/Sexual Orientation/Gender Identity.


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